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Privacy Policy

How RL Concrete collects, uses, and protects information submitted through this website.

Last updated · May 21, 2026

This Privacy Policy explains how RL Concrete LLC (“RL Concrete,” “we,” “us”) handles information you provide when you visit this website or contact us about a concrete project. By using the site or submitting a form, you agree to the practices described below.

Information we collect

We only collect information you choose to give us — typically through the contact form. That includes your name, email, phone number, project address, project type, timeline, square footage, budget, and any details you write in the message field. We do not request or store sensitive personal information (such as Social Security numbers, financial account numbers, or government-issued IDs) through this site.

We also collect basic, non-identifying technical information (browser type, device, referring page, the page URL of your submission, and an IP address) so we can secure the form, detect spam, and understand how the site is used.

How we use the information

  • To respond to your project inquiry and prepare a bid.
  • To schedule site visits, walk-throughs, and pours.
  • To follow up on past projects and warranty questions.
  • To prevent spam and abuse on the form.
  • To improve the site and our service operations.

We do not sell, rent, or trade your information. We do not use your contact details for unrelated marketing, and we do not add you to any third-party mailing lists.

Service providers

We use a small number of third-party tools to operate the site, including Google reCAPTCHA (to protect the contact form from spam) and an email delivery service that routes form submissions to our team. These providers process the information only as needed to perform their function and are bound by their own privacy terms. The site may also use Google Analytics in an aggregated, non-identifying way to understand traffic patterns.

Cookies

The site uses a small number of cookies and similar technologies for essential functionality (such as reCAPTCHA) and, where applicable, analytics. You can control cookies through your browser settings; disabling them may affect form submission.

Data retention

We keep contact-form submissions for as long as is reasonably necessary to respond to the inquiry, complete the project, and meet our record-keeping and tax obligations. You can request deletion at any time using the contact details below.

Your choices

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. To make a request, email ladell@rlconcrete.net with the project address or phone number you used so we can find your record.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has submitted information through the site, contact us and we will remove it.

Updates to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent change. Material changes will be reflected on this page; continued use of the site after a change constitutes acceptance of the updated policy.

Contact us

Questions about this policy or about information we hold can be sent to:

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